Given the competitive nature of the Balsa industry and with many options available to buyers, the need for producing high quality products and processes does place considerable pressure on plantation management and balsa manufacturers.
Therefore we have come up with the following Quality Management Objectives to focus on:
1. Reduce the costs and risks in your supply chain
2. Offer you an unparalleled customer experience
3. Reduce non-conformances in manufacturing
4. Identify and eradicate operational risks
5. Ensure compliance
Through Sinopro's Strategic Planning process we continually initiate operational excellence programs to ensure alignment and harmony between key resources. Specifically, there are many steps Sinopro takes to effectively leverage people, processes, and technology to optimize the cost of quality and make measurable improvements toward these objectives.
Quality management initiatives are backed and lead by the highest levels of the organization. Sinopro requires that all our employees be involved and an active participant in developing policies, internal educational programs, and SOPs, to spread a culture of quality that promotes measurements and improvements in all functional areas. At Sinopro, quality is everyone's job, not just final inspection.
The ability to scale any business is based upon a company's ability to set up repeatable and functional process, procedures and work instructions. Sinopro has an extensive and detailed group of these which include the establishment of a formal enterprise-wide CAPA process, closed-loop process across the value chain, real-time statistical analysis of internal and external activities, and more.
Emerging technologies such ERP are helping organizations streamline cost of quality data from various business processes across the value chain to a centralized and standardized information management system. Sinopro has invested heavily in the industry leading Cloud ERP Business Management System NetSuite, in Autodesk's PLM 360 which has product lifecycle management capabilities that makes our product development processes more efficient, allows us to get products to customers earlier, and empower every department to make our entire business run faster.
In summary, the term quality management refers to the approach an organization takes toward ensuring customer requirements are met. Too many times quality is only referred to as the product going to the customer. While this is important, quality starts at Sinopro when we answer your inquiry and extends all the way to you, the customer, receiving your shipment complete, accurate, and on time. This is our focus, and we at Sinopro are dedicated to improving every day.